Privacy Policy

Privacy Policy

Effective Date: January 10, 2026

Welcome to New Hope (“Company,” “we,” “our,” or “us”).
We are committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:
https://newhopevisa.com/en/.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • fill out a contact form
  • request information about our services
  • schedule a consultation
  • communicate with us by email, phone, or website forms
  • subscribe to updates or newsletters, if available

 

The personal information we may collect includes:

  • full name
  • email address
  • phone number
  • immigration-related information you choose to share
  • any other information you submit through our website

 

We may also automatically  collect certain non-personal information when you visit the website, such as:

  • IP address
  • browser type
  • device type
  • operating system
  • pages visited
  • date and time of access
  • referring website addresses
  • usage data collected through cookies and analytics tools

2. How We Use Your Information

We may use the information we collect to:

  • respond to your inquiries
  • provide information about our services
  • schedule consultations
  • improve our website and user experience
  • analyze website traffic and performance
  • communicate with you about updates, services, or important notices
  • comply with legal obligations
  • protect our business, website, and users against fraud or misuse

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to
improve browsing experience and understand how visitors use the site.

These technologies may help us:

  • remember user preferences
  • analyze website traffic
  • improve website performance
  • support marketing and advertising efforts, if applicable

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

4. How We Share Information

We do not sell your personal information.

We may share your information in the following situations:

  • with service providers who help us operate our website and business
  • with website hosting, analytics, marketing, or customer support providers
  • when required by law, regulation, court order, or legal process
  • to protect our rights, property, safety, or the safety of others
  • in connection with a business transfer, merger, sale, or acquisition

 

Any third parties who process information on our behalf are expected to keep it secure and use it only for legitimate business purposes.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. For this reason, we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.

We encourage you to review the privacy policies of any third-party sites you visit.

8. International Users

If you access our website from outside the country where our business operates, please note that your information may be transferred to, stored in, and processed in another country where data protection laws may differ from those in your jurisdiction.

By using our website, you consent to such transfer and processing, where permitted by law.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

  • access the personal information we hold about you
  • request correction of inaccurate information
  • request deletion of your information
  • object to or restrict certain processing
  • withdraw consent where processing is based on consent
  • request a copy of your personal data, where applicable

To exercise any of these rights, please contact us using the contact information below.

10. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons.

When we update this policy, we will revise the “Effective Date” at the top of this page. Your continued use of the website after any changes means you accept the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

New Hope
Website: https://newhopevisa.com/en/